Returns & Exchanges
At Collectables, we want your home decor to be a perfect fit; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all home goods are returned in their original packaging and unused condition to qualify.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original protective packaging to prevent damage during transit, ensuring all tags and labels are intact.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
Drop Off & Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing